Frequently Asked Questions

You've got questions. We've got answers. Please start your query using the following list of Frequently Asked Questions. If you can't find the answer you're looking for, please contact us. We're always here to help!


Price and sell the shirts for however much you want. When someone purchases ALL the money goes into your PayPal account. When you're ready to BATCH them out we will calculate your base cost based upon how many shirts you sell in that style. After you pay the base cost you keep all the profits. YOU decides the retail price of the product and keep 100% of the rest after you pay to fulfill them!

Costs per unit are determined by using the total number of items batched per item (hoodie, ladies fitted, v-neck etc).

Secure payment is accepted online via PayPal and all major debit/credit cards. Checks and Cash are not accepted. TPP is optimized for PayPal Payments Pro. With Payments Pro, you can now easily accept credit card payments right from your site- no more redirecting to PayPal page.

Don't Worry! There are no goals! Print one shirt or 1,000! You profit no matter what!

The length of the campaign is up to you! You have the aboiltiy to run time limited campaigns or evergreen. If you would like an item shipped in time for a major event or holiday, please ensure that your campaign ends at least 7 days before then to ensure that your item is shipped on time.

Your customer service can be handled entirely from within our Ticket Desk built in to TPP. allows you to handle all customer service for yourself!

The retail price is completely up to you. We think it's best that you make it affordable so you do not exclude potential buyers.

You determine eligibility of a refund! if a product is damaged or materially different than what is displayed on the campaign page, we will reprint the shirt at no cost to you or the buyer. If you determine that an item needs to be Refunded, it will be given through your PayPal account.

You are responsible for the income tax on any money made from your campaigns. A 1099 form should cover all you need to declare your profits. You are not responsible for import or export duties.

TPP is optimized to advertise your campaign online through Facebook. You can advertise on Facebook by creating ads through your dashboard. We advise you learn more about setting up Conversion tracking and Custom audience pixels on Facebook. TPP can help you track all of your pixels.

From the “CUSTOMERS” tab in your dashboard, you can send emails to the buyers across all of your campaigns to thank them, offer discounts and coupons, or send them new designs they might be interested in!

We prefer your designs in PNG format, however EPS will also work. All images should be at least 2800x3200px and 200DPI. Please contact us if you need help with the format conversion ratio.

YES! You can also edit the title, description, and campaign information as well as switch it from a timed campaign to an evergreen campaign.

TPP has integrated a state of the art design tool into the platform. There, you can purchase designs from prfessional designers, upload your designs from your hard drive or cloud, or create your own using our easy to use interface. We also offer over 50k elements to enhance your designs at no additional cost!

YES! You can also edit the title, description, and campaign information as well as switch it from a timed campaign to an evergreen campaign.

YES! You can also edit the title, description, and campaign information as well as switch it from a timed campaign to an evergreen campaign.

Yes you can! making changes has never been easier!

Yes you can! Just be careful you haven't already advertised the price on any ad campaigns- Please dont bait-and-switch.